The website is saying I haven’t been to group – but I have. How do I log on?

This error message usually comes up if you’ve been a member with us before, either in one of our groups or online. 

If you were a group member before and you now want to join online, or ​if you were an online member before and you’ve now joined a group, please use the ‘contact us’ form to let us know and we’ll be able to quickly remove your old profile, enabling you to join again. 

If you were a group member before and you’ve returned to group and you’re seeing this message, you should be able to log straight in using your email address and password – there’s no need to re-register for LifelineOnline. 

last updated: June 17, 2019